I love the Spindrift line of collars and needed to replace the old one. I purchased the same style and size as previously, but it is way too small — can you explain the difference. I have reviewed the return policy and it is very cumberson and you have no telephone number published so I assume you are not eager to hear from your customers verbally.
Although the collar was too big for our dog, the return and refund process was very easy. Thank you!
Francis, Thank you so much for taking the time to leave us a review. We appreciate your kinds words and wish you and your pup all the best. Take care, Janna & Bailey